If you believe you have witnessed, suspect or are aware of any of these issues, we encourage you to get in touch.

You can reach us by emailing test.security@oet.com.au. Please include ‘OET test allegation’ in the subject line. Or, fill out this form.

We may use the information in your report to inform any further investigations required. For this reason, please share all relevant information in your initial report and include your contact details, so we can reach out if we need further details from you.

This form is exclusively for reporting concerns about suspected fraud or the security of OET. Otherwise for:

• General complaints: visit our Complaints Policy
• General queries about OET: contact our Customer Care team.
• Reporting matters related to potential misconduct at OET: refer below to "Reporting misconduct as a whistleblower”.

OET's commitment to you is that we will:

• treat any information reported to us sensitively and confidentially
• respect requests to remain anonymous, unless we are legally obliged to report the identity of the person making the allegation to relevant law enforcement authorities or regulators
• recognise that you may be identifiable by others due to the nature or circumstances of the disclosure, and maintain the confidentiality of your identity.

We thank you for taking the time to contact us. 

Eligible whistleblowers are those who make a report in accordance with the Whistleblower policy and can be any of the following: 

• Current or former officers, board members or employees of OET 
• A person (or their employee) who supplies goods or services to OET 
• An associate of OET 
• A relative, dependent, or dependent of the spouse of any of the above

We encourage whistleblowers to act honestly and ethically in any reporting of suspected unethical, illegal, fraudulent, or undesirable conduct involving OET. 

While whistleblowers are encouraged to identify themselves as part of raising a concern, there is no requirement to do so to qualify for protection. This means that the whistleblower can be anonymous and that the identity of the whistleblower, if disclosed, must be kept confidential. 

We offer both informal and formal channels to raise concerns, depending on your circumstances and the seriousness of the issue, including: 

1. Informally, through your manager: If you’re comfortable, we encourage you to raise concerns with your manager. Before you raise a concern, you can find more information about our Whistleblower policy or general whistleblower information by contacting either Stopline or one of the Protected Disclosure Officers listed below.
   
   
2. Formally, by contacting a Protected Disclosure Officer or Stopline: Reporting can be submitted to either a Protected Disclosure Officer or Stopline. If you wish to remain anonymous, Stopline will follow the protocols to ensure confidentiality. 

You can contact one of the Protected Disclosure Officers. Officers are: 

• Gillian Howard, General Manager Quality, Risk and Compliance, OET 
• Vanessa McPhee, Chair of the Audit and Risk Committee of OET 

You can make a report to Stopline using any of the following contacts: 

Our commitment to you when you make a disclosure: 

• your identity will remain confidential if this is your wish; 
• you will be protected from reprisal, discrimination, harassment or victimisation for making the disclosure as defined in the Corporations Act; 
• you will be notified if an independent internal inquiry or investigation will be conducted; 
• you will be informed about the outcome by OET (unless the report was made anonymously in which case the whistleblower will be subject to the regulator’s processes); and 
• any retaliation for having made the disclosure will be treated as serious under this policy. 

Thank you for taking the time to contact us.