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We all have something to learn from unhappy clients

By 4 May 2018Inspiration

Unhappy clients. Bill Gates quote

Unhappy clients (customers) are definitely not unique to the healthcare profession.

They often have a way of making us feel unhappy too. Life is so much easier when everyone is happy.

Once the feelings of frustration have passed, it can be good to reflect on what went wrong to cause the unhappiness and what we could do differently next time.

What have your unhappy clients taught you?