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Think about whether the language you currently use is the best

By 28 October 2018Language Tips

I understand your concerns may not have the impact you want

How to avoid ‘I understand your concerns’

While grammatically this is correct, it is an overused phrase. When said multiple times in one conversation, it loses any impact. When a patient tells you something that is worrying them, try to say something in response that relates to what they have just said e.g.

I’m worried that I won’t be able to manage by myself when I’m discharged → It’s very natural that you would be worried about that…

OR

I don’t like this new medication. It makes me feel dizzy → I’m sorry to hear that you’re experiencing some side effects.