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How to avoid workplace jargon when speaking to patients.

By 12 August 2018Language Tips

Avoid jargon like 'ADLs' when speaking to patients

ADLs is not a familiar abbreviation outside the healthcare workplace

It’s easy to forget that the words we use at work everyday are not always familiar to those outside of our workplace. When speaking to patients it’s good to use words they know and avoid the ‘jargon’ of the workplace.

ADLs is a good example of this. It’s very common to healthcare professionals but to a patient who has never had any problems with mobility or looking after themselves, it can be unknown. A better option to the sentence in the image is:

A nurse will visit you at home to help you with daily tasks like dressing and showering.

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