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The Role of Communication in Patient Safety

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If viewed as a procedure, then taking a medical history is the most common procedure that a healthcare professional performs. As such, the communication skills of healthcare professionals are as important as their technical skills and medical knowledge.

Do they have the ability to make the patient feel comfortable, elicit sensitive information, break down complex information and encourage patient compliance? In other words, are they able to provide effective and safe care?

  • Discover why global healthcare trends are placing increasing demands on communication
  • Learn about the unique requirements of healthcare communication 
  • Find out how limited language proficiency puts patients at increased risk 
  • Discover how a healthcare-specific language test can contribute to patient safety. 

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