What to do if your patient is bewildered
Sometimes, when you give patients unexpected news they don’t quite know how to process the information they have received.
They might describe themselves as feeling ‘bewildered’. It relates to a previous word of the week, stunned, but is not so strong: it is closer to confusion than stunned or shocked.
If a patient describes themselves in this way, you might need to suggest they take a break for a few minutes to collect their thoughts and then talk them through the information again, slowly and carefully. Checking their understanding while you do this will also help them to feel less confused.
Check out the previous post on stunned.