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Coronavirus Update

By 6 April 2020OET News

The health and safety of our candidates, test venue staff and employees is of the utmost importance and at the forefront of all our decision-making as to whether we may proceed with testing in various locations.

Sadly, the situation world-wide has worsened to the extent that we have had to make the difficult decision to suspend testing at all of our venues for the entire month of April. This means that both the 4 April and 19 April tests will not run (3 April and 18 April in the US, Canada and South America).

We are all too aware of the impact that this decision will have on our candidates, test delivery partners, preparation providers and more, and are doing our utmost to support you all throughout this challenging time.

We will be using the down-time from test-delivery in April to explore safe and secure ways to continue with OET testing during the pandemic, and to hone our plans to increase test frequency and venue capacities when the situation returns to normal.

We will continue to share updates with you on this page. As the situation is constantly changing, we also ask that you please check your email regularly for any OET communications.

For affected test days from May onwards, please see the table below.

Location Test Venue Affected test dates
Australia, Melbourne Greenwich English College, Melbourne 02-May-2020
Australia, Sydney Greenwich English College, Ultimo 02-May-2020
Canada, Montreal ILSC Montreal, Canada 01-May-2020
Canada, Toronto CES - Toronto 01-May-2020
Hong Kong All Test Venues Test suspended until further notice
Pakistan All Test Venues 2 May 2020 & 16 May 2020
Singapore, Singapore Academies Australasia 02-May-2020
UK, Glasgow Live Language 2 May 2020 & 16 May 2020
UK, Leicester Leicester College 2 May 2020 & 16 May 2020
UK, London Eurocentres London Central 02-May-2020
UK, London The London Exam Centre 2 May 2020 & 16 May 2020
UK, Torquay Kaplan International English Torquay 02 May 2020, 16 May 2020, 13 June 2020, 27 June 2020 & 11 July 2020

All affected candidates are being advised by email as soon as a decision regarding their test venue is made.

Travel

Due to many countries imposing travel bans, if you will be travelling to attend your test in another country or city, please check beforehand with the relevant authority if any bans are in place.

Have a question? Read our FAQs below.

Candidate FAQs

Has my test been cancelled?

We will contact you directly by email if your test has been cancelled. If you haven’t heard from us, that means your test is going ahead as scheduled.

In case we do need to contact you, please ensure your myOET profile includes your correct email address.

You can see which tests have been cancelled in the table towards the top of this page.

What will happen if my test is cancelled?

We will defer your application to one of the next two available test dates, depending on capacity. You will not be charged a deferral fee.

What if I want to cancel my test even though it will still go ahead?

Please contact us and we will defer your test booking to one of the next two available test dates, depending on capacity. You will not be charged a deferral fee.

Please note that this a temporary policy change due to the uncertainty and disruption caused by Covid-19 worldwide.

My test venue says I have to wear a mask, even though the government says it’s not necessary…

We have advised all of our test venues that if they want you to wear a mask, they need to send you advance notice of this.

If you do not want to wear a mask or cannot get a mask on time, your test venue must meet the cost of your test resit UNLESS it is a government requirement that masks be worn at mass gatherings.

Please note that:

  • You must remove the mask at all identification verification points during test day
  • Venue staff may check the mask being worn and any spare masks brought by you at any time, as required
  • You cannot take spare masks into the test room
  • The mask you wear must not make it difficult for you to be heard clearly during the Speaking sub-test.

I would like to wear a mask even though my test venue doesn't say I have to...

You may wear a mask as long as:

  • You remove the mask at all identification verification points during the test day
  • You allow venue staff to check the mask being worn and any spare masks you bring at any time as required
  • You can be heard clearly during the Speaking sub-test.

Will my test results be delayed?

No, there will be no delay to your test results. All results will come out as per usual on the scheduled results published date.

If your question has not been answered, please contact our support team.